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is back-ordered. We will ship it separately in 10 to 15 days.
Please be aware that all international orders may be subject to unforeseen customs delays.
For returns information please see our returns page here
If you’re looking to return or exchange your order, we're here to help! Orders can be returned or exchanged within 30 days of receiving the order. You can return your order for a different item, or a refund to the original payment method.
If you need to return an item to us, please send it back to us within 30 days of receiving the order.
Please enclose your packing slip or a covering note detailing your requirements (Refund/Exchange) along with your order number. Please note: We are unable to exchange an item for one of a higher value, in this case please return the item for a full refund and place a new order. If the item you have requested is not available, a refund will be issued.
Items that have been personalised for you, unless faulty, are not eligible for a refund or exchange, this also applies in the event a player leaves the club or changes his squad number.
Items that you are returning to us must be returned in a re-saleable condition, We would like this to mean that you have kept the original packaging and labels and that the product is unused.
Please be aware that all returns postage costs must be covered by the customer. We recommend that you return items to us via a tracked postage service. NFFC will not accept responsibility for lost returns.
Send your return to:Returns DepartmentNottingham Forest FCThe City GroundNottinghamNG2 5FJ
We reserve the right to refuse to refund or exchange if the conditions above are not met.
If you have received a faulty, damaged or incorrect item then please contact us at email@example.com before returning your order.
Please include your order number and attach a photo of the issue, we can then advise how we will resolve this for you.
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